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Clear the Fog: The 7 Most Asked Questions about the myTrainer Inservice Program


1. What is the myTrainer Inservice Program and how can I use it?
Your goal and our goal is to help you to see positive behaviour change in your staff, ensuring your organization stays on mission to provide the highest possible of care and services through quality training.

Our nursing consultants have identified several common knowledge gaps, improper assumptions, or apathy in certain areas that are common to Canadian senior care workers. myTrainer is a series of 29+ online courses to help fill those gaps with intentionally selected, designed, and developed training content.

2. Can my staff take these online inservices at home?

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Posted in Blog, eLearning

Is Your Training Crap? How to Choose Mission-Driven eLearning


Are you looking for just a checkmark on an attendance sheet, a ‘completed’ status on an eLearning platform, or do you want to see behavioural change in your staff that leads to higher care levels?

At FCS, we’re first and foremost a healthcare training and consulting company with the goal of leading to higher care. Between onsite and online training, we’re involved in over 200 healthcare organizations annually across Canada. This access to so many organizations allows us to spot some industry trends sooner than most.

One of the biggest trends we’ve seen is over the last few years is that everyone and their mother are starting to offer online compliance/mandatory in-service training; whether it’s suppliers, head offices, private companies, organizations, etc. A great idea, so it would seem. Right?

Often times a great idea, poorly implemented, turns into a bad idea. And we may not even realize it.

Most inservice programs we come across are poor at best- frustrating or disappointing user experiences, links to 3rd party websites, overcrowded course lists, boring content, links to “subsection 23.2a” of legislation, and so on.

Everyone seems to have forgotten one important thing: The Staff who have to take these poorly executed training programs. How unfortunate for them!

At FCS we pride ourselves on having dynamic trainers and presenters for all kinds of healthcare staff. Our dynamic presenters help engage the audience, bring the content to life, and provide practical application steps so staff can be successful when they return to the floor. For whatever reason; however, these qualities can easily be overlooked when it comes to online training.

So we asked ourselves…

  • What would online training look like if we started to demand these qualities?
  • What would online training look like if it were developed from a front-line-staff-first perspective?
  • What would online training look like if we tied our care levels to the quality of education we offer?

We understand all management teams are busy and ultimately want to provide the highest possible care levels to their homes. We want to share with you three negative trends that you can keep an eye out for when you are evaluating an online training program.

We strongly believe our industry is at a crossroads with online training. Together, we need to be aware of these trends so we do not casually fall victim to their implications. The trends we create now will be the standards we implement in the future. Lets create positive trends for online training to help ensure higher care levels now and into the future.

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Posted in Blog, eLearning

Client Thank You Event (Photos!)


We just wanted to take a moment and thank all of you who attended our FCS International “How To Make Learning a Hoot!” event on Friday! The event was a lot of fun and we’re so happy you all could be a part of it!

Here are some pictures from the day:
(to see more pictures click on continue reading)

Jayne Harvey, RN, How to Make Learning a HOOT Workshop

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Posted in eLearning, Training

Free Training Event with Jayne Harvey



Posted in eLearning, Training

eLearning Considerations


eLearning Considerations

I’ve had the opportunity to approach learning in the health care industry from many angles; as a Manager (Director of Care; Executive Director), a facilitator and trainer of face-to-face learning content, and as a staff member (Floor Charge Nurse).

Each position presented me with a different interpretation and perception of workplace training goals and outcomes. Here’s what I’ve found:

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Posted in eLearning

Accessibility: An Indicator for Success


Accessibility: An Indicator for Success

In terms of the workplace, the word “accessibility” or “accessible” has generally denoted an “open-door policy” or a method of movement for those with disabilities – basically, a way to access someone or something. The evolution of the workforce and the diversity of its employees, environment and demands have expanded the definition of accessibility to include the application of the word to relationships, work space options and technologies. Using accessibility as a measurement for flexible work solutions can be one of the best quality assurance steps a health care company can make.

The concept of ‘accessible work’ forces partners with our commitment to offer choices to their clients, residents and patients. If we as employers expect our employees to offer choices and flexibility as part of care and services, we must also offer the same accessible choices to employees. This is not to suggest that we enable a workforce that is without boundaries, but consider the following options:

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Posted in Consulting, eLearning, Training
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