Loved the real-life examples. The information presented was good theory grounded in real daily life examples.
We found Jayne to be wonderful, a perfect mix between humour and getting right to the point. The staff and management spoke very highly of Jayne’s presentation and she was highlight of the two days for many of us there. I am very hopeful that we will be seeing Jayne in the near future and she will certainly be at the forefront of our minds when booking further training. Please pass my thanks onto her.
This is one of the best/most informative workshops I have attended. I will also be informing my managers and the unit managers of the EXTREME value of this information.
I experienced several Ah-ha moments!